Refund policy

Refund policy

Thank you for shopping with Forya J'adore! We strive to ensure your satisfaction with every purchase. Below is our general guide for returns and exchanges. In case of any disputes, Forya J'adore reserves the right to make the final decision.

Returns and Exchanges

  • Timeframe: We accept returns and exchanges within 30 days of receiving your purchase from our online store.

  • Condition: Items must be unused, in their original packaging, and include all accessories, tags, and documentation.

  • Non-Returnable Items: The following items are not eligible for return or exchange:

    • Items marked as final sale or clearance.

    • Items that have been damaged or altered due to misuse.

  • Return Process:

    1. Contact our customer service team at hello@foryajadore.com or via our social media to initiate a return or exchange.

    2. Provide your order number and a brief explanation of the reason for the return or exchange.

    3. You will receive a return authorization and instructions for shipping the item back to us.

  • Shipping Fees: Customers are responsible for the cost of return shipping unless the item is defective or was sent in error by Forya J'adore.

  • Refunds:

    • Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.

    • Approved refunds will be processed within 7-10 business days to the original payment method.

Contact Us

For any questions or assistance, reach out to us at hello@foryajadore.com or through our official social media channels. Our team is here to help!